Terms And Conditions

TERMS AND CONDITIONS FOR RESIDENTIAL PROGRAMMES

1. Introduction
1.1 These terms and conditions shall apply to Oxford International Study Abroad Programme (the Programme), and all Programme Participants (The Students).
1.2 These headings are for ease of reference only and do not affect their interpretation or construction.

2. Students
2.1 The Students acknowledge that their place on the programme will only be secured after having paid the programme fee.
2.2 The Students shall provide all required information by the Programme at least 4 weeks prior to their arrival date.
2.3 Up to and following the submission of application forms, the Programme reserves the right to deny programme admission to applicants.

3. Programme Fees
3.1 The Students shall pay the programme fees in cleared funds upon receiving an Acceptance Letter.
3.2 Nonpayment, on or before the due date (time being of the essence), shall entitle the Programme, without contradicting any other rights held by Programme Applicants, to suspend or cancel admission and/or provision of Services.

4. Programme Fees Refunds and Cancellation Policy
4.1 The Students shall be entitled to have all monies refunded on a pro-rata basis, with respect to any Students Places, that are cancelled by the Students in writing up until four weeks prior to their Arrival Date.
4.2 Refund & Cancellation Details
When cancelling within 45 days of the start of the programme, 100% of the full programme fee (for all selected options) is refunded.
When cancelling within 30 days of the start of the programme, 50% of the full programme fee (for all selected options) is refunded.
When cancelling within 15 days of the start of the programme, 0% of the full programme fee (for all selected options) is refunded.
4.3 The Programme will not refund Programme Fees as the result of any Participant’s late arrival to, non-attendance of, or withdrawal from, the Programme.

5. Limitations of liability
5.1 Whilst each Student that completes the Programme will receive an attendance certificate, the Programme does not provide any guarantees with respect to the standards of any Participant’s personal abilities upon completion of the Programme.
5.2 Nothing in these terms and conditions excludes or limits the liability of the Programme: (a) for death or personal injury caused by the Programme’s negligence; or (b) for any matter for which it would be illegal for the Programme to exclude or attempt to exclude its liability.
5.3 Subject to clause 5.2:
(a) The Programme’s total liability, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising under or in connection to the Programme, shall be limited to the Programme Fees; and (b) the Programme shall not be liable to the Students for loss of profits; loss of business; loss of anticipated savings; loss of revenues; loss of opportunity; loss of goodwill, or loss of reputation, whether directly or indirectly, and whether or not the type of loss was foreseen or reasonably foreseeable. Moreover, the Programme will not be liable for any indirect loss or damage suffered by the Participant.
5.4 The Students agrees to indemnify the Programme and hold the Programme harmless from and against all losses, liabilities, damages, costs and expenses (including legal fees and costs) suffered or incurred in connection with any claims, demands, actions or other proceedings made or brought by any third party (including any Participant), arising from the acts or omissions of any Participant.

6. Students’ Illness and Behaviour
6.1 The Students shall undertake, to the best of their ability, to comply with all rules and regulations as may be required by University of Oxford Colleges and other relevant local institutions.
6.2 The Programme reserves the right to expel Students from the Programme, without notice, as a result of inappropriate behaviour. Examples of inappropriate behaviour that could result in a Student being required to leave the Programme include poor attendance, disruptive behaviour, damage to Oxford College property, failure to comply with the Programme’s rules and regulations or any other behaviour deemed by the Programme to be inappropriate.
6.3 In the event that a Student is required to leave the Programme under clause 6.1 or 6.2, no Programme Fees, Deposit or other monies paid to the Programme in connection with or relating to that Student shall be refunded by the Programme.

7. The Students’ Responsibilities
7.1 The Student undertakes with The Programme:
(a) if requested by The Programme to provide satisfactory references in respect of him/herself;
(b) to behave responsibly and not to damage any property belonging to The Programme, to any of the Campuses or to
any other person;
(c) fully to indemnify The Programme against any loss or damage to the premises, furniture or other property of the Campuses or of any other person by the Student or ensuing as a reasonably (in the opinion of The Programme) foreseeable consequence of any act or omission of the Student and to indemnify The Programme against any and all claims or costs in respect thereof;
(d) not to undertake any activity that may be liable (in the opinion of The Programme) to bring The Programme, the Campuses, or other venues (whether or not Course activities are held there) into disrepute;
(e) to treat the facilities and the premises of the Campuses, other venues (whether or not Course activities are held there) and all
other persons with care and respect for the privacy of their residents (where applicable) and not to interfere with or gain
access to or attempt to gain access to those parts of the premises of the Campuses or other venues to which public use
or access are indicated by the Campus or venue in question to be unauthorised;
(f) not to smoke in any room on the Campuses; in the event of noncompliance, smoke detectors may trigger the alarm; should the Fire Service levy a fine for unnecessary attendance the rights reserved to pass on this charge to the Student; the Student is referred to paragraph 8 of the Code of Conduct;
(g) without prejudice to Clause 8.1(f), not to commit any act which breaches the criminal law of, or infringes the civil rights of any
other person under the laws of, the legal jurisdiction in which the Course is held;
(h) to pay to The Programme a charge in respect of a replacement room key, access card, or other similar device in the event of the loss or damage of the original to the value of 100 Pounds Sterling, and in the event of loss or damage to any food payment fob or card to pay to The Programme a charge of 50 Pounds Sterling;
(i) to follow all instructions communicated or otherwise published by or on behalf of the Campuses and other venues (whether or not Course activities are held there) with respect to security, health and safety regulations, and personal and public safety;
(j) not to affix or attach anything to or otherwise decorate the whole or any part of the Campuses or any other venues (whether
or not Course activities are held there).
7.2 The Programme reserves the right at any time to exclude from the Course and the premises of the Campuses and to terminate this Contract in respect of any Student whose behaviour is, in the opinion of The Programme, unacceptable or an unacceptable nuisance or annoyance to other Students or to others on the premises of the Campuses or elsewhere shall apply. The Programme also reserves the right at any time (including before commencement of the Course) to exclude from the Course and the premises of the Campuses and to terminate this Contract where it reasonably believes that the behaviour of the Student is likely to result in a breach of the Code of Conduct or to be (in the sole opinion of The Programme) unacceptable, or where the Student has breached the Code of Conduct or other applicable rules on any other course operated by or on behalf of The Programme, and in such circumstances the Student shall receive no refund of any course fees already paid or incurred.
7.3 The Student is bound by the Code of Conduct and such other rules or regulations as may be notified to them whether before
or after registration for the Course. Failure to abide by the Code of Conduct or any other rules and regulations may lead to expulsion from the Course and termination of this Contract.
7.4 The Programme reserves the right to refer instances of what it perceives to be obstructive, disruptive, illegal or aggressive behaviour by the Student to the appropriate authorities or security staff of the relevant Campus and/or the local police.
7.5 The Programme reserves the right not to issue or to rescind the Student’s graduation certificate and/or academic reports where the Student has in the opinion of The Programme breached any or all of the terms contained in this Contract.
7.6 Without prejudice to any other provision of this Contract, the Student shall at all times indemnify and keep indemnified The Programme against all expenses, costs, claims, damage and loss arising from or in connection with any act or omission of the Student.
7.7 The Student shall be required to meet all academic and English language proficiency requirements which The Programme has stipulated as prerequisites for participating in the Course in its promotional literature (whether in digital or printed form) or during the booking process. If, in the absolute discretion of The Programme, the Student does not meet the English language proficiency requirements for the Course, The Programme shall be entitled to and will endeavour to transfer them onto one of its English language courses. If, in the absolute discretion of The Programme, the Student does not meet the academic requirements for the Course, The Programme shall be entitled to and will endeavour to transfer them onto another of its courses which its staff consider the Student is qualified to participate in; in selecting an alternative course, The Programme will consult with the Student but will retain absolute discretion over the choice of course. If for any reason it is not possible or practical to transfer the Student onto another course (including because the Student’s command of English is too rudimentary to enable them to benefit from one of The Programme’s English language courses (which are not intended for beginners)), the Student may be removed from their course and this Contract terminated.
7.8 The Student shall not commit a criminal or civil offence, or provide false qualifications or other fraudulent documentation.

8. The Programme’s Responsibilities
8.1 The Programme shall deliver the Course, using reasonable care and skill.
8. 2 The Course fees include provision to the Student of suitable accommodation. In rare circumstances, The Programme may be prepared to allow the Student to arrange their own accommodation and to attend the Course as a day student. Such arrangements must be made with The Programme before booking a course, and adjusted fees will be agreed to reflect such alternative accommodation arrangements. The terms of such an agreement, including provisions regarding fees,
accommodation, and meals, are incorporated into this Contract, and in the event of any conflict between the Agreement and this Contract, the Agreement shall prevail. In such circumstances The Programme will have no responsibility for, or liability
in respect of, the Student's accommodation or meals beyond such as is provided for in the Agreement.

8.3 The Programme gives no guarantee that any request by or on behalf of the Student for particular accommodation arrangements with other students (such as sharing rooms with, or being in adjacent rooms to, another student) can or will be met, and the Student acknowledges that accommodation arrangements may be altered by The Programme in its absolute discretion at any time before or during the Course.

8.4 The Programme reserves the right, without being required to give any reason, to change the accommodation for the Course from that originally booked or allocated and to accommodate the Student at another Campus in the same city or region. The Programme shall endeavour to provide as much notice as reasonably possible of any such change in accommodation.

8.5 Bedrooms at the Campus are likely to be standard accommodation of the usual students of the institution which owns the Campus; as such, the majority of bedrooms are share or single and do not have en-suite lavatories or bathrooms. Any request by or on behalf of the Student to be allocated a room with an en-suite lavatory, bathroom, or shower room will be paid additionally by the students.

8.6 The standard and type (i.e. twin or single rooms, with or without en-suite facilities) of accommodation tends to vary, and the Student acknowledges that bedrooms are usually assigned at random, the principal exception to this being where genuine medical needs have been notified to, and accepted by The Programme.

9. Marketing, Photography and Videos
9.1 Subject to Clause 9.3 the Student agrees to participate in promotional activities undertaken by The Programme which include photography, videoing, recording and other such activities.
9.2 These activities may result in the production of materials featuring the Student such as brochures, posters, websites, newsletters and marketing campaigns, as well as in the use of the Student’s image (whether moving or still) or voice in social media posts.
9.3 Where desired the Student may opt out in advance of involvement in such marketing by sending an email requesting
this to info@oxfordstudyabroad.org.uk, or to such other address as may be notified to the Student by The Programme from time to time, in advance of the Course commencing.

10. Data Processing
10.1 The Programme’s Privacy Policy for Parents, Legal Guardians, Customers and Students (“the Privacy Policy”), which is available at https://www.oxfordstudyabroad.org.uk/PrivacyPolicy (or at such other URL as The Programme may choose to make it available from time to time) or on request by email to info@oxfordstudyabroad.org.uk, sets out, amongst other information, what personal data The Programme collects, the ways in which that data is used, and with whom that data may be shared.
10.2 For the avoidance of doubt, and without prejudice to any other legal basis which The Programme may have for processing that data, the Student consents to The Programme processing their personal data in accordance with the Privacy Notice.

11. No Waiver
No forbearance, failure or delay by either party in enforcing or partially enforcing any provision of these terms and conditions shall be construed as a waiver of the rights of that party hereunder. Any waiver by either party, as well as any breach of, or any default under, any provision of these terms and conditions, shall not be deemed a waiver of any subsequent breach or default, and shall in no way affect the other terms and conditions.

12. Force Majeure
The Programme reserves the right to defer Arrival Date(s) or to cancel the Programme if it is prevented from or delayed in providing the Services and/or carrying on its business due to circumstances beyond the reasonable control of the Programme including, and not limited to: acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, strikes or other labour disputes (whether or not relating to either party's workforce), restraints or delays affecting carriers, or an inability or delay in obtaining supplies of adequate, suitable staff and/or materials.

13. Severability
If any provision featured in these terms and conditions (or part of any provision) is judged by any court or other body of competent jurisdiction to be illegal, invalid or unenforceable, the other provisions and the remainder of the illegal, invalid or unenforceable provision shall remain in full force and effect.

14. Third Party Rights
Nothing featured in these terms and conditions is intended to confer a benefit upon, or to be enforceable by, any person who is not a party to them.

15. Governing Law and Jurisdiction
The formation, existence, construction, performance, validity and all aspects of these terms and conditions shall be governed by and construed in accordance with English law, and each party hereby submits to the exclusive jurisdiction of the courts of England and Wales.

TERMS AND CONDITIONS FOR ONLINE COURSES

1. Introduction
1.1 These terms and conditions shall apply to Oxford International Study Abroad Programme (the Programme), and all Programme Participants (The Students).
1.2 These headings are for ease of reference only and do not affect their interpretation or construction.

2. Students
2.1 The Students acknowledge that their place on the programme will only be secured after having paid the programme fee.
2.2 The Students shall provide all required information by the Programme at least 4 weeks prior to their arrival date.
2.3 Up to and following the submission of application forms, the Programme reserves the right to deny programme admission to applicants.

3. Programme Fees
3.1 The Students shall pay the programme fees in cleared funds upon receiving an Acceptance Letter.
3.2 Nonpayment, on or before the due date (time being of the essence), shall entitle the Programme, without contradicting any other rights held by Programme Applicants, to suspend or cancel admission and/or provision of Services.

4. Programme Fees Refunds and Cancellation Policy
4.1 The Students shall be entitled to have all monies refunded on a pro-rata basis, with respect to any Students Places, that are cancelled by the Students in writing up until four weeks prior to their Arrival Date.
4.2 Refund & Cancellation Details
When cancelling within 45 days of the start of the programme, 100% of the full programme fee (for all selected options) is refunded.
When cancelling within 30 days of the start of the programme, 50% of the full programme fee (for all selected options) is refunded.
When cancelling within 15 days of the start of the programme, 0% of the full programme fee (for all selected options) is refunded.
4.3 The Programme will not refund Programme Fees as the result of any Participant’s late arrival to, non-attendance of, or withdrawal from, the Programme.

5. Limitations of liability
5.1 Whilst each Student that completes the Programme will receive an attendance certificate, the Programme does not provide any guarantees with respect to the standards of any Participant’s personal abilities upon completion of the Programme.
5.2 Nothing in these terms and conditions excludes or limits the liability of the Programme: (a) for death or personal injury caused by the Programme’s negligence; or (b) for any matter for which it would be illegal for the Programme to exclude or attempt to exclude its liability.
5.3 Subject to clause 5.2:
(a) The Programme’s total liability, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising under or in connection to the Programme, shall be limited to the Programme Fees; and (b) the Programme shall not be liable to the Students for loss of profits; loss of business; loss of anticipated savings; loss of revenues; loss of opportunity; loss of goodwill, or loss of reputation, whether directly or indirectly, and whether or not the type of loss was foreseen or reasonably foreseeable. Moreover, the Programme will not be liable for any indirect loss or damage suffered by the Participant.
5.4 The Students agrees to indemnify the Programme and hold the Programme harmless from and against all losses, liabilities, damages, costs and expenses (including legal fees and costs) suffered or incurred in connection with any claims, demands, actions or other proceedings made or brought by any third party (including any Participant), arising from the acts or omissions of any Participant.

6. The Students’ Responsibilities
6.1 Participating in Classes
6.1.1 Students are expected to participate fully in all classes and to join the online classroom punctually for the specified start time with all the equipment they need, and in a fit state to participate properly.
6.1.2 Students must have their webcam switched on at all times during classes, unless the tutor has given permission for
webcams to be switched off.
6.1.3 Unless their circumstances render it unavoidable, no other person should be in the room with the Student when they are participating in a class (in order to minimise background noise and disruption to the class generally).
6.1.4 If the Student needs to miss a class, they shall notify the Programme Co-ordinator beforehand providing as much
information as possible as to the reasons for their intended absence. Without prejudice to any other criteria which the Student must meet in order to pass the Course and receive a completion certificate, the Student must attend all classes except those in respect of which they have the Programme Co-ordinator’s prior written approval for absence.
6.1.5 The Programme shall not be responsible for making up for teaching time lost as a consequence of the Student’s illness,
lateness, or other failure to attend any part of the Course.
6.1.6 A Student who (in the absolute opinion of The Programme) repeatedly misses classes with insufficient excuse may be
dismissed from the Course.
6.2 Mobile Phones and Devices
During classes, the Student must not use mobile phones or other devices except for participating in the Course and undertaking Course activities and assignments.
6.3 Plagiarism
Plagiarism is not tolerated. Plagiarism includes, but is not limited to: submitting work done by another person as one’s own; failing to credit ideas found in sources, whether print or electronic, with appropriate notes and bibliographic references; failing to enclose borrowed phrases or sentences within quotation marks; and turning in a single assignment for two different courses without advance permission from both instructors. A Student found to have submitted plagiarised work (in the absolute discretion of The Programme) will be dismissed from the Course. If the Student has already completed the Course, their certificate may be rescinded.
6.4 Dress Code
Dress and appearance shall not be such as would impede or be disruptive to the educational process. This requires a level of common sense from the Student, but examples of items which would breach this requirement include but are not limited to: offensive language/slogans on clothing, revealing clothing, and clothing or headwear that obscures the Student’s face (except where worn for religious reasons).
6.5 Behaviour
6.5.1 The Student shall treat The Programme staff members and their fellow Students with courtesy, and shall cooperate with
The Programme staff in all matters related to the Course.
6.5.2 The Student shall refrain from any behaviour or language which in the absolute opinion of The Programme may be taken as rude, derogatory, discriminatory, demeaning, bullying, disrespectful, offensive, abusive, inappropriate, or disruptive to
the educational process.
6.6 Use of the Platforms
6.6.1 The Student shall comply with the regulations for use of the Platforms set out in the Schedule, and agrees to be bound
by the provisions of the Schedule.
6.6.2 To participate in the Course the Student will need, and is responsible for ensuring that they have, a stable internet
connection and a device with a webcam and microphone.
6.6.3 The Student is advised to check well in advance of the Course commencing, and ideally before booking the Course, that the Platforms are available in the country from which they will seek to access them, and compatible with their hardware and software.
6.6.4 The Programme shall not be liable in the event that the Student is unable to access the Course or any part of it owing to territorial restrictions on the Platforms, the incompatibility of the Student’s hardware or software, or the failure of the Student’s device or internet connection. The Programme shall not be responsible for making up for any Course content lost as a consequence of such technical issues.
6.6.5 The Student shall not record, publish, or distribute any lectures, classes, workshops or events which are part of the
Course. The Student shall not take, publish, or distribute any screenshot of any aspect of the Course without the prior written
permission of the tutor and the permission of every person visible in the screenshot.
6.6.6 The Programme reserves the right to suspend access to the Platforms at any time for operational, regulatory, legal or other reasons.
6.7 Further academic requirements
6.7.1 The Student is expected to complete any assignments within the allotted time.
6.7.2 All courses are taught in English (unless otherwise specified) and the Student is therefore expected to use English at all times while participating in Course activities (unless otherwise instructed) to ensure that others are also able to participate.
6.7.3 Individual courses will have their own requirements, specifying objectives and standards to be met. The Student will be expected to meet these.

7. The Programme’s Responsibilities
The Programme shall deliver the Course using reasonable care and skill.

8. Intellectual property
8.1 The Programme is the owner or licensee of all necessary intellectual property rights in all aspects of the Platforms, the Online Content, and the Course including the technology, source code, all content, software, scripts, images, graphics and audio (the “Online IPR”).
8.2 The Online IPR is protected to the fullest extent possible by copyright laws. All such rights are reserved. The Student agrees that the Online IPR remains the property of The Programme or the licensor, as applicable, and that all updates and modifications to the Online IPR will vest in The Programme or the licensor, as applicable. The Student shall have no rights in or to the Online IPR other than the right to use it in accordance with the terms of the license contained in this Clause.
8.3 Subject to the Student’s compliance with this Contract, The Programme hereby grants the Student for the duration of the Course a fully revocable, worldwide, non-exclusive, non-transferable, non-sub-licensable limited right and license:
8.3.1 to access and use the Platforms, and the Online Content as an individual only, solely as necessary to participate in the Course as permitted by this Contract; and
8.3.2 to download permitted content from the Online Content for the Student’s personal educational use.
8.4 The Student shall not publish or distribute to any third party any of the Online Content
8.5 The Student shall abide by all copyright notices or restrictions contained on the Platforms.

9. Marketing, Photography and Videos
9.1 Subject to Clause 9.3 the Student agrees to participate in promotional activities undertaken by The Programme which include photography, videoing, recording and other such activities.
9.2 These activities may result in the production of materials featuring the Student such as brochures, posters, websites, newsletters and marketing campaigns, as well as in the use of the Student’s image (whether moving or still) or voice in social media posts.
9.3 Where desired the Student may opt out in advance of involvement in such marketing by sending an email requesting
this to info@oxfordstudyabroad.org.uk, or to such other address as may be notified to the Student by The Programme from time to time, in advance of the Course commencing.

10. Data Processing
10.1 The Programme’s Privacy Policy for Parents, Legal Guardians, Customers and Students (“the Privacy Policy”), which is available at https://www.oxfordstudyabroad.org.uk/PrivacyPolicy (or at such other URL as The Programme may choose to make it available from time to time) or on request by email to info@oxfordstudyabroad.org.uk, sets out, amongst other information, what personal data The Programme collects, the ways in which that data is used, and with whom that data may be shared.
10.2 For the avoidance of doubt, and without prejudice to any other legal basis which The Programme may have for processing that data, the Student consents to The Programme processing their personal data in accordance with the Privacy Notice.

11. No Waiver
No forbearance, failure or delay by either party in enforcing or partially enforcing any provision of these terms and conditions shall be construed as a waiver of the rights of that party hereunder. Any waiver by either party, as well as any breach of, or any default under, any provision of these terms and conditions, shall not be deemed a waiver of any subsequent breach or default, and shall in no way affect the other terms and conditions.

12. Force Majeure
The Programme reserves the right to defer Arrival Date(s) or to cancel the Programme if it is prevented from or delayed in providing the Services and/or carrying on its business due to circumstances beyond the reasonable control of the Programme including, and not limited to: acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, strikes or other labour disputes (whether or not relating to either party's workforce), restraints or delays affecting carriers, or an inability or delay in obtaining supplies of adequate, suitable staff and/or materials.

13. Severability
If any provision featured in these terms and conditions (or part of any provision) is judged by any court or other body of competent jurisdiction to be illegal, invalid or unenforceable, the other provisions and the remainder of the illegal, invalid or unenforceable provision shall remain in full force and effect.

14. Third Party Rights
Nothing featured in these terms and conditions is intended to confer a benefit upon, or to be enforceable by, any person who is not a party to them.

15. Governing Law and Jurisdiction
The formation, existence, construction, performance, validity and all aspects of these terms and conditions shall be governed by and construed in accordance with English law, and each party hereby submits to the exclusive jurisdiction of the courts of England and Wales.